Who we are

We are Gamewise Store, an online retailer specializing in table-top games, gaming accessories, and related merchandise. Our mission is to provide gamers with the best products and services to enhance their gaming experience. Our website address is: https://gamewisestore.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you fill out a contact form on our website, we collect your name, email address, and any other information you provide in the form. This data is used to respond to your inquiries, process orders, provide customer support, and improve our services.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use analytics tools to collect information about how visitors use our website. This includes data such as your IP address, browser type, pages visited, and time spent on our site. This information helps us understand user behavior, improve our website, and tailor our content to better meet your needs.

Who we share your data with

We do not sell or trade your personal data to third parties. However, we may share your data with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. These third parties include:

  • Service Providers: Companies that provide services such as payment processing, website hosting, and email delivery.
  • Analytics Providers: Companies that help us analyze website traffic and user behavior.
  • Marketing Partners: Companies that assist us in our marketing efforts, including email marketing and advertising.

How long we retain your data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. For example:

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
  • User Accounts: For users that register on our website, we store the personal information they provide in their user profile. This information is retained until the user deletes their account or requests its deletion.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any questions or concerns about our privacy policy or the data we hold about you, please contact us at admin@gamewiseuk.co.uk. We are committed to addressing your concerns and ensuring your privacy is protected.

Additional information

If you have any questions or require further information about our data protection practices, please contact our Data Protection Officer at admin@gamewiseuk.co.uk. We are committed to transparency and will provide any additional details you need to understand how we handle your data.

How we protect your data

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption: We use advanced encryption methods to protect your data during transmission and storage.
  • Access Controls: Only authorized personnel have access to your data, and they are required to follow strict confidentiality agreements.
  • Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.

What data breach procedures we have in place

In the event of a data breach, we have established procedures to respond promptly and effectively:

  • Immediate Containment: We will take immediate steps to contain the breach and prevent further unauthorized access.
    Assessment and
  • Investigation: We will assess the scope and impact of the breach and investigate its cause.
  • Notification: Affected individuals will be notified as soon as possible, along with any relevant regulatory bodies, in accordance with legal requirements.
  • Remediation: We will take corrective actions to address the breach and prevent future occurrences, including reviewing and updating our security practices.

What third parties we receive data from

We may receive data from the following third parties:

  • Service Providers: Companies that provide services on our behalf, such as payment processors, analytics providers, and marketing partners.
  • Business Partners: Organizations we collaborate with to offer joint services or products.
  • Public Sources: Information available from public records or other publicly accessible sources.

What automated decision making and/or profiling we do with user data

We may use automated decision-making and profiling to enhance our services and provide personalized experiences:

  • Personalization: Tailoring content, recommendations, and offers based on user preferences and behavior.
  • Fraud Detection: Identifying and preventing fraudulent activities through automated analysis of transaction patterns.
  • Marketing: Segmenting users for targeted marketing campaigns based on their interests and interactions with our services.

Industry regulatory disclosure requirements

We comply with all applicable industry regulations and legal requirements regarding data protection and privacy. This includes:

  • GDPR: Adhering to the General Data Protection Regulation for users in the European Union.
  • Other Local Laws: Observing relevant data protection laws in the jurisdictions where we operate.